Technology & Certification Associate
Supervisor: Certification Manager
Position location: Remote work from home – must have good internet access
Overview:
The Technology & Certification Associate for the Connectivity Standards Alliance will be responsible for the day-to-day activities associated with the operation of Certification programs and other member-related technical support activities. These activities include, but are not limited to:
Job Duties:
- Answering certification-related questions from members and the general public
- Maintain and develop working relationships with the Alliance Authorized Test Laboratories (ATLs)
- Support the candidate ATL validation process
- Review, evaluate and take action on submitted applications for certification, certification by similarity, certification transfer, product family certification, and any other certification programs developed by the Alliance
- Data entry and management related to the Alliance Distributed Compliance Ledger (DCL) for certified products
- Creation and distribution of Certificate Declaration files for certified products (requires separate background check after hire)
- Generation and reporting of certification metrics to Alliance management
- Maintain and enhance web-based tools related to certification and certification submissions
- Support the maintenance & licensing of Alliance test tools
- Assist in pre and post-test event activities (registration, scheduling, reporting, etc.)
- Provide technical support to members relating to Alliance processes and to non-members regarding the Alliance portfolio of standards
Qualifications and experience:
The ideal candidate will exhibit the following attributes:
- Bachelor’s degree in Engineering, Computer Science, Information Technology, or related field
- Demonstrated knowledge of wireless communication principles
- Knowledge/experience with IEEE 802.15.4 based protocols, Zigbee, and/or Matter is a plus
- Knowledge of IP-based protocols is a plus
- Knowledge of other standards certification programs is a plus
- Knowledge of database design and management principles
- Experience with web-based applications
- Strong communications skills and customer-facing experience
- Experience and/or skills related to detail-oriented document review
- Self-starter and thrives in a fast-paced environment
- Experience working/collaborating across a geographically diverse team